|
|
|
|
|
Monthly
Fee1 |
Setup
Fee1 |
Kall8 Number Types and
Descriptions |
| $2 |
$2 |
North America
Toll
Free |
888, 877, and 866
toll-free area codes. |
| $5 |
$5 |
North America
Toll
Free |
800 toll-free area
code. |
| $5 |
$5 |
North America
Toll
Free
Repeaters |
"Repeaters" are
easily remembered numbers that boost sales, increase advertising
response rates, and improve customer service.
Examples include:
1-866-286-1111, 1-877-658-1212, etc.
Repeaters for the (800) area
code are Premium Kall8 numbers (see below). |
| $10 |
$10 |
National
Toll Free
Database Search |
The national
database is the easiest way to find out if a specific Toll Free
North America number, Repeater, or other Vanity type number is
available. The National Database Search lets you look for the number
in multiple combinations, using wildcards. Look for up to
10 different numbers at once. There is NO FEE to search! Numbers you choose to activate from the database search
results are each $10 to set up, and $10 per month. You may conduct
up to 100 successful searches in a 30-day period. |
| $15+ |
$15+ |
North America
Toll
Free
Vanity |
Vanity numbers
increase company and brand name recognition, and enhance image. The
numbers translate into a word, name, or acronym spelled out on a
numeric touch pad or dialing device.
> Examples include:
1-866-4-VOYAGE and 1-877-GOT-MILK |
| $25+ |
$25+ |
North America
Toll
Free
Premium |
Kall8 Premium
numbers are especially good Repeaters that usually start with the
(800) toll-free area code. "Repeaters" are easily remembered
numbers that boost sales, increase advertising response rates, and
improve customer service.
> Examples of Premium numbers
include: 1-800-333-1111, 1-800-333-1234, etc. |
| $28 |
$50 |
Outside
North
America
Toll Free |
These are toll-free
numbers that can be called only from within the country of origin,
similar to Kall8's US toll-free numbers only being available from
the US, Canada and US protectorates. The numbers can be programmed
to ring anywhere in the world, using Kall8. |
| $2 |
$2 |
US Domestic
Local
Numbers |
These are standard
local numbers many cities around the US. Unlike toll-free numbers,
these numbers may be dialed from international locations outside
North America. |
| $28 |
$50 |
Non-US
Local
Numbers |
These are local
numbers (not toll-free) in international cities such as Paris,
Madrid, London, and others, that can be programmed to ring anywhere
in the world, using Kall8. |
| 1Fees are in
addition to Per-Minute Charges. |
Back to Top |
| |
|
|
|
Monthly
Fee1 |
Setup
Fee1 |
Basic Kall8 Service Features and
Descriptions |
| FREE2 |
FREE2 |
Real-time
Activation |
Sign Up online, and
start using your number(s) as soon as you finish submitting the
application. No wait necessary for most number activations; (none
take more than 48 hours) and you can even Switch to Kall8 and keep
your current toll-free number, if you already have one. |
| FREE2 |
FREE2 |
Secure Web
Management |
The Kall8 service
is designed to be entirely self-managed via our secure web
interface. Change where your number(s) ring, update account info,
add and remove numbers, control features, view invoices and more -
all with the click of a mouse!
> Need assistance setting up
your account? Contact Us toll-free at 1.866.222.1818. |
| FREE2 |
FREE2 |
Call Detail
Reporting |
Run reports
dynamically by date range, and include all calls or only unique
numbers. See Call Detail in Real-time, too! Use Call Detail to build
or supplement customer databases, monitor advertising campaigns,
make follow-up and service reminder calls. Even copy and paste
reports into sales and Customer Relationship Management (CRM)
database applications right from your computer screen. Kall8
provides the name and phone number of all callers, even if the line
is busy, unanswered, or the call is blocked - you get the
information! For an additional charge, you can automatically receive emails of your
call detail daily, weekly, or monthly. |
| FREE2 |
FREE2 |
Online Tracking
Tools |
Tracking activity
on your account and individual number(s) is easy with built-in
Campaign Analysis tools. Assign a different Campaign Name and Kall8
number to each of your advertising or promotional campaigns and
analyze the results. See calls in total volume and percentage per
campaign; track call durations by campaign and average call length;
input advertising costs and see your return-on-investment (ROI)
expressed in cost per call. Compare this against your known average
sale amount and customer acquisition cost to see how well a campaign
is working compared to other media. |
| FREE2 |
FREE2 |
Custom Routing |
Control where calls
to your numbers are answered.
Route calls to specific locations
based on where they originate - state, area code, area code and
prefix (six digits), or complete number (10 digits). Set a schedule
to route calls by time of day and/or day(s) of week.
Distribute
calls among locations or remote sales and service
representatives.
Automatically route calls to the location
nearest the caller, based on the number from which they are
calling. |
| FREE2 |
FREE2 |
Customizable Calling
Area |
Control where calls
to your numbers can be made from.
Spend time more productively
with real and potential customers by restricting calls to your
number. Specify a region (state, area code, area code and prefix, or
unique 10-digit number) from which to accept calls; or, accept calls
from all areas except blocked regions. Even control how blocked
calls are handled (recording, busy signal, voice mail). |
| FREE2 |
FREE2 |
Conferencing |
Secure voice
conferencing allows you, and up to 10 associates, to have
conferences any time you want and for as long as you like. It is not
even necessary to schedule conferences in advance!
>
Per-minute toll charges acrue on your account for each conference
participant. Click
here for complete rates information. |
| FREE2 |
FREE2 |
Voice Mail |
You have the option
of having voice messages emailed to your desktop or retrieving them
online. You may record your own personalized greeting, up to five
minutes in length. Callers who hear your voice message may leave a
reply, also up to five minutes in length. Messages are in the voice
of the caller. Blocked calls, unanswered calls, or even all calls
may be sent to Voice Mail (without ringing your phone). Dialup Voice Mail Retrieval is also
available for an additional charge. |
| FREE2 |
FREE2 |
Inbound Fax |
Route your number
to ring at your fax machine, or better yet, let Kall8 deliver the
fax directly to your desktop via email. Pick up messages and
contracts without going to the fax machine. Reduce paper with
electronic delivery and storage. |
| FREE2 |
FREE2 |
Information Emails |
Receive an email
notification every time someone calls your Kall8 number. Each
notification includes the Caller ID of the calling party, the number
to which the call was routed, the length of the call, and time of
day. |
| FREE2 |
FREE2 |
Location Logins |
With location
specific logins, you can provide limited access to sub-users of your
account, such as employees or supervisors, and enable restricted
viewing of Call Detail reports for the specified location login
only. |
| FREE2 |
FREE2 |
Maximum Call Length |
With Maximum Call
Length, you can limit the amount of time an answered call is
connected. As a seperate control, you may also limit the length of
the caller's voice mail message. Additionally, by setting a limit of
0 (zero) for voice mail message length, you can have your Kall8
number simply play your greeting. This is a great way to provide
automated information services to customers. The Maximum Call Length
feature is also a great way to budget when promoting your toll-free
number. |
| FREE2 |
FREE2 |
Kall8 Number
as Caller
ID |
You may set your
Kall8 number to appear on your inbound caller ID display - without
losing the true caller ID on your Call Detail Reporting - so you'll
still capture all the call data and customer information. When using
different Kall8 numbers in your advertising to track responses, this
feature allows the person answering the calls to see immediately
which Kall8 number is ringing your phone, and answer calls
appropriately. |
1Fees are in
addition to Per-Minute Charges.
2Feature
is included at no additional charge with every Kall8
number.
Kall8 number Setup and Monthly Fees and Per-Minute Charges apply. |
Back to Top |
| |
|
|
|
Monthly
Fee1 |
Setup
Fee1 |
Added Value Service
Enhancements and Descriptions |
| $0 |
$0 |
Address Lookup |
You may get your
callers’ addresses for 12¢ per address if you activate the feature
on one or all of your numbers. You may also get an address on an
individual basis for 50¢ per address without activating the service.
Addresses are available on most calls, but you will not get them on
any call from a cell phone or some unlisted numbers. You will only
be charged when you receive a complete address on a call. Address
Lookup information may be different than the Caller ID name and
number information that is provided with Kall8 service. This is
because telephone service subscribers may choose what appears as
their Caller ID, whereas the addresses and names we look up come
from the information listed on the subscriber’s
account. |
| |
| $25 |
$50 |
Automated Attendant |
The Kall8 Automated
Attendant integrates your number with an Interactive Voice Response
(IVR) system. Our Customer Service department is available to help
you program the system and record any custom messages needed.
Completely hosted by Kall8, there is no hardware to buy or software
to license and install. |
| |
| $2 |
$2 |
Call Announcement |
Kall8's Call
Announcement feature is a great way to know when a caller has dialed
one of your Kall8 numbers, especially if you are not using a phone
that displays Caller ID. The Call Announcement is a brief
announcement that plays before the caller is connected, so you know
what number was dialed to reach you. You may even customize your
Call Announcement message for each of your Kall8
numbers. |
| |
| By
Volume: |
Call Recording |
Per Call
Charge |
FTP
Download |
Archiving
Fee |
| $60* |
$10 |
High Volume Call
Recording |
*Monthly Fee includes up to
3,000 messages. Each additional block of 3,000 recorded messages is
charged at an additional $60 per month. |
Download your call recordings in bulk rather
than having to email them to yourself one at a time. With an FTP
connection to our secure network, you have the freedom to transfer
some or all of your call recordings directly to your computer. There
is a $25 Setup Fee to enable the FTP Download feature. High Volume
users pay no additional Monthly Fee for this enhancement. |
All call recordings
are kept 30 days. Archiving of messages beyond 30 days is in
addition to the normal Monthly Fee and Per Call Charge, and is
billed at $15 for the first 100 archived call recordings. An
incremental $10 fee applies for each additional block of 500
archived call recordings. |
| $10 |
$10 |
Low Volume Call
Recording |
5¢ per recorded
call. |
There is a $25 Setup Fee to
enable the FTP Download feature. Low Volume users pay an additional
$5 Monthly Fee for this enhancement. |
| |
| N/A |
$10** |
Payphone Blocking |
This not only cuts
down on wrong numbers, but saves you the additional cost of
accepting payphone calls. The Federal Communications Commission
(FCC) requires that payphone owners be reimbursed for calls using
their phones made to toll-free numbers. The tariffed rate is 50¢ per
call. (This charge is per call, not per minute, and is in addition
to the normal per minute rate.)
> **Kall8 charges $10 each
time this feature is enabled/disabled. |
| |
| Rates |
N/A |
Virtual Calling
Card |
Now your Kall8
service doubles as a Virtual Calling Card. It's quick and easy -
just dial any one of the Voice Mail access numbers and make outbound
calls before, during or after checking your voice messages. You even
have the option of using your Kall8 number as your Caller
ID.
|
| |
| N/A |
$25 |
VoIP Termination |
Kall8's Voice over
Internet Protocol (VoIP) Termination service will deliver calls
anywhere in the world at a substantial savings, using Session
Initiation Protocol (SIP). Click
here for complete rates
information.
Kall8 is not an outbound VoIP service. Surprised?
The Kall8 service and all its features are integrated components of
proven, secure, traditional telephone switch hardware. To deliver
calls VoIP, Kall8 must make a manual change to its systems
specifically for your account, and charges a one-time $25 Setup Fee
for this service. Using VoIP for call termination with Kall8 still
offers all the same functionality and features; calls are just
delivered VoIP. |
| 1Fees are in
addition to Per-Minute Charges. |
Back to
Top |
